Rules & Regulations

Please also be informed of the following cancellations due to public holidays (PH). We also have tournament and league play for which at times certain classes will be canceled. We will inform the affected classes ahead of times

Enrolment

Members must complete the Enrolment Form. The procedures are dependent upon the current term status. The members are to contact the tennis department for clarification.
Members may nominate to come to multiple sessions per week or the same day once a week. Placement in a second class per week is on space availability. Members wanting only 1 lesson per day will take precedence over those attempting to get into the 2 class.
Classes are not conducted on Indian Public Holidays. On other holidays apart from these PH, the classes will go on as usual.
Make up classes are not available.

Payment

Members are charged By-Monthly basis based on the number of enrolled classes per week. The Club reserves the right to obtain payment for places reserved by those enrolled regardless of attendance.
Members joining a class during the month will be charged on a pro-data basis for that month based on the number of enrolled classes.
Members cancelling after the 15th of any month will be charged the full month, unless a cancel form is completed giving 2 weeks notice.

Permanent Cancellation By Member

All permanent cancellations must be submitted to the tennis department in writing via e-mail or by filling a cancellation form at least 2 weeks prior to the date of permanent cancellation. Failure to give 2 weeks notice will result in full charges for that month.
Verbal cancellation will not be accepted.
Members on leave for an extended period of time may choose to cancel, but the enrolled place will not be reserved. Full charges will be apply to reserve enrolled place during members absence.

Cancellation Of Classes By The Club

The Club may cancel classes without notice in the event of heavy rain, thunder and lightening. This procedure is for safety reasons. In the event of such weather, please contact the club atleast 30 min prior to the class to confirm whether or not the class has been cancelled. Players who live further away may choose to call 45 min ahead, but no guarantee can be given on the weather forecast at that time.
In the event of rain, thunder or lightening during the class there will be no charge for the class if less than half is conducted, Full charges will be applicable for classes in which over half of the lesson is conducted.
If the number of enrolled participants in the class falls below the minimum requirement (3 players), the class may be postponed, rescheduled until further notice.

Illness

Members unable to attend the class due to illness, must advise the tennis department at least 1 hour in advance (telephone, voice message are accepted). Members will not be charged for the class upon receipt of medical certificate. To avoid full charges applying, the certificate must be received at the counter within a week of the original lesson or before the end of the month, whichever is first.
Instructor Changes
Whilst effort is made to provide consistent instructors, please be aware that instructors may change without notice.

Private Lesson Cancellation Policy

A 24 hour cancellation policy applies to all private lessons.